Terms and Conditions

Studentsgoabroad is a product of DMFmedia GmbH and offers mediation services into travel services of second-party organizations. The following terms and conditions apply for every participant using the mediation services of Studentsgoabroad.

§1  Contracting Parties

1.1 Studentsgoabroad, located in Berlin (tax number 27/486/00713), and you are the sole parties to the contract for the provision of your placement services into an internship or volunteer program abroad.

1.2 If the participant is demanding other services which are not part of the mediation service of Studentsgoabroad as insurances, vehicle rentals, accommodation, flights, visa etc,, the contract is between the  selected service provider and the participant only.

1.3 In some cases the participant will receive an additional contract with from our partner organization, which confirms the successful placement into one of their programs. Our partner and you are the sole parties to the contract/ confirmation. Studentsgoabroad is only responsible for the mediation service and errors caused by Studentsgoabroad. Liability is precluded for simple negligence. The participant herewith agrees that the partner organization is according to §4 the actual contractual partner for all services provided within the volunteer of intern program itself.

1.4 The participant must have reached the age of 18 by the beginning of the program abroad.

§2 Completion of the contract

By clicking on the box besides the phrase 'I have read and agree to the Studentsgoabroad terms and conditions' the applicant agrees to these terms and conditions. The contract is valid after we have received and confirmed your deposit fee.

Studentsgoabroad cannot fully guarantee that the applicant will be placed in the internship or volunteer program as stated in the application. The mediation into an alternative program does not mean that Studentsgoabroad is not performing the services as defined in the contract.

§ 3 Object of the contract

The main subjects of this contract are placement services and the current service package of Studentsgoabroad at the contracting time. The placement service package can be looked up at the web presence www.studentsgoabroad.org. The services offered may vary according to the countries or specific demands of the applicant.

§ 4 Performance

4.1 The service included in the volunteer or internship programs can be looked up at www.studentsgoabroad.org. However, Studentsgoabroad cannot guarantee that the information online is up to date. The current services of the partner organization apply. The partner organization also reserves the right to change the services included in a program any time without notifying the participants. Studentsgoabroad and its partner organizations are not liable for unindebted shifts in program dates.

4.2 Studentsgoabroad only mediates participants into volunteer and internship programs of third party service providers or third party organizations abroad. Thus, we are only responsible for the mediation service itself, but not for the services performed by the third party partner.

4.3 All program proposals and offers are based on the information of the partner organization or program coordinator abroad. Studentsgoabroad is not liable for this information.

4.4 Studentsgoabroad has no influence on any factors that may cause a change of program presented on this website. This especially applies for volunteer projects abroad. Volunteer projects are no touristic venture. Participants who agree to volunteer acknowledge and accept the responsibilities and risks that are associated with their travel and stay abroad in the host country.

4.5 If the partner organization does not perform its services as agreed upon in the sub-contract, or the participants decides not to use the services offered by the partner organization and Studentsgoabroad understands the reasons why, Studentsgoabroad will endeavor to request a refund from the partner organization. However, we cannot guarantee to receive any refund. In addition, we will not start any efforts to request a refund for the participants if the request is irrelevant or not possible due to external policies of other authorities or institutions. The registration fee of Studentsgoabroad in no event is refundable when the participant is requesting a refund after the start of the trip.

§ 5 Mediation and placement procedure

Studentsgoabroad will start its placement services after the application was successfully submitted online and the receipt of the deposit fee from the participant has been confirmed to the participant. Depending on the participant’s request, the participant will receive one volunteer or internship program offer at least. If the participant refuses to agree to this first offer, a second offer is possible.

§6 Confirmation

6.1 The volunteer program confirmation or internship contract is a separate contract between the participant and the partner organization performing the service abroad.

6.2 This contract has to be signed by the participant and has to be sent to Studentsgoabroad Germany via air mail or e-mail.

6.3 The signed program confirmation or internship contract (also with e-signature) is considered as successful placement/mediation into one of our programs.

§ 7 Program fees

Details of the volunteer and internship program fees are listed on the web presence of Studentsgoabroad. The program fee already covers the placement fee of Studentsgoabroad as well as the project fee of the partner organization. All fees are accurate at the date published. The fees which are online at the date of the online application apply for the contract.

§ 8 Payment

8.1 If a participants uses Studentsgoabroad mediation services, we invoice a program fee (see §7). After the successful placement into a program the participant has to pay the full amount due.

8.2 After completing the online application and accepting the terms and conditions of Studentsgoabroad the participant has to pay the deposit as set out on our website (herein referred to as first payment). The remaining fee (herein referred to as second payment) has to be paid after the participant has received any kind of program confirmation or contract (also e-mail). The participant will receive an invoice with the program free from Studentsgoabroad, which is due 14 days after receipt and before start of the journey. If the participant does not meet the due date a fine of 10 Euro is due. If the participant has not paid the full fee to the day of departure, the participant will lose his/her service claim on the partner organization.

8.3 The deposit is considered part of the program fee and thus has to be deducted from the full program fee as displayed on the website after successful placement. After the full amount has been paid, Studentsgoabroad and its partner organization will proceed with their services.

§ 9 Right of withdrawal

9.1 If a participant withdraws from the program within 14 days cancellation period, Studentsgoabroad will stop the placement, delete all personal data and refund the full deposit. Only withdrawals in the form of air mail, fax or email without indicating any reasons are accepted.

9.2 If a participant withdraws from the program at any stage, as Studentsgoabroad and its partner organization has already started processing the application with the explicit participant’s affirmation, the deposit will not be refunded.

§10  Refund policy

Cancellation before successful program placement

  • If the participants withdraws from the program before the contact with the partner organisation has been established, a part of the deposit will be withheld for administrative efforts (administration fee of 90 USD).
  • After direct contact between participant and partner organization abroad has been initiated by Studentsgoabroad, the participant will not be refunded the deposit.  

Cancellation after successful program placement

  • The full program fee is due and will not be refunded.
  • In a few exceptional cases Studentsgoabroad is authorized to waive part of the program fee.

Cancellation after the beginning of the program:

  • The program fee will not be refunded.
  • In a few exceptional cases Studentsgoabroad is authorized to waive part of the program fee.
  • Note: If the participant wishes to shorten the program, the participant has to consult the program coordinator and report to Studentsgoabroad. A refund of the remaining fees is not possible.

§11 Entry documents

The participant is solely responsible for the visa application and other documents required for entering the country. If the participant is not entitled to receive the visa, is being rejected or does not receive the visa in time, the participant has to bear all additional travel expenses or cancellation fees in case of withdrawal (see §10). It is the responsibility of the participant to carry all necessary documents when traveling abroad.

§12  Termination

12.1 Studentsgoabroad is authorized to terminate the contract on special occasions and without setting a deadline, if the participant is showing inappropriate behavior which has a negative effect on the placement procedure. Studentsgoabroad defines a behavior as being inappropriate if the participant does not reply to the emails or withholds information relevant to the placement procedure. The deposit will not be refunded in this case as allowance for our services

12.2 Studentsgoabroad is authorized to terminate the contract prior to a successful placement, if the participant is rejecting 3 program offers. The deposit will not be refunded in this case as allowance for our services.

12.3 Studentsgoabroad is authorized to terminate the contract prior to a successful placement, if the participant has been rejected by host companies during the placement procedure due to insufficient skills for the requested internship. The deposit will not be refunded in this case as allowance for our services.

§13 Payment/ Remuneration

No participant is entitled to receive any payment during the internship or volunteer program. Unpaid programs are no plausible cause of cancellation.

§14 Deficient program placement

14.1 The participant has to request immediate remedy from the partner organization, if they do not perform the services as mediated by Studentsgoabroad. In this case Studentsgoabroad is willing to mediate between both parties, even though it is not obligatory. Liability of Studentsgoabroad is excluded in this case.

14.2 The participant has to report complaints to the partner organization directly and to Studentsgoabroad. Only in this case Studentsgoabroad can mediate between both parties. The participant has to grant an appropriate time-frame in agreement with Studentsgoabroad, which gives the partner enough time to remedy shortcomings.

14.3 Basically, it is possible to change the program one time, if the participant cannot stay within the first program under certain circumstances. Herby, the participant has to grant an appropriate time-frame in agreement with Studentsgoabroad, which gives the partner enough time to arrange a program change.

14.4 If a change in program is not possible, as the expectations of the participants as inappropriate as stated in §4 .4., Studentsgoabroad is entitled to refuse to offer another program. In this case the participant as no right to claim indemnity.

§15 Liability restrictions

15.1 Studentsgoabroad has no liability for any lack of services performed by the partner organization during the volunteer or internship program. In addition, Studentsgoabroad has no liability for any occasions which are not part of their responsibilities (granting scholarships, insurance services etc). Any activities of the participants prior to, during or after their stay abroad are at their own risk.

15.2 Studentsgoabroad and its staff are not liable for any damages caused by third party persons. This also applies for traffic accidents, criminal assaults and other life risks caused by the social situation specific for the host country. The participant is obligated to collect sufficient country information prior to the beginning of the program. This especially applies for all volunteer travels.

15.3 The partner of Studentsgoabroad are not obliged to take over liabilty for any damages caused by the participant during the stay abroad. If the participant violated the code of conduct of the partner organization or Studentsgoabroad, the participant cannot change the program. In such cases Studentsgoabroad and its partner organizations are authorized to exclude the participant from any further services.

§16 Insurance

Studentsgoabroad does not provide the volunteer with insurance of any kind. International health insurance, indemnity insurance and accident insurance are mandatory for the whole period of every participant. The participant has to get acquainted with the medical guidelines, vaccinations or other risks associated with the travel to the host country.

§17 Testimonials

Studentsgoabroad is constantly striving for high performance services. Every feedback helps to improve the service performance. Participants are welcome to hand in a written report (DIN A 4) with pictures and videos. With the effect of 01.04.2014 testimonials will not be rewarded. However, it is within Studentsgoabroad discretion to reward a testimonial with 30 USD and to publish the report at their web presences. For this purpose Studentsgoabroad has to right to change phrases to a small extent and can edit pictures. The participant agrees to transfer the copyright for text and images to Studentsgoabroad.

§18 Limitation

The regular statutory limitation period shall apply to this contract and the contracting parties. A limitation period of 1 year applies for companies or sales persons.

§19 Personal data

The participant agrees that Studentsgoabroad and its partner organization will forward all personal data (application, resumé etc.) to host companies during the placement procedure.

§20 Governing Law 

There terms are governed by the laws of Berlin, Germany. In case the contract lacks of information, all other paragraphs of these terms still apply.

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