FAQs – Program Fee
- Why do I have to pay for the mediation?keyboard_arrow_down
Why do I have to pay for the mediation?
The placement of an internship or voluntary work takes a lot of time. First of all, the SGA team will assist you in your decision and your registration, help optimizing your application documents together with you and providing you with important travel information. We are your contact persons during the whole process and are at your side helping and advising you.
Our partners on site start with the placement as soon as they receive your application documents. They are taking a lot of time to get to know each applicant personally during a Skype call and to discuss your project wishes with you. They then start with the mediation. Often, candidates are presented to up to 50 companies. All of this takes a lot of time because, after all, we want to place you the best way possible according to your requirements.
Once you are on site you, of course, have a contact person who will be available to you and assist you if you have any questions. To cover these services and working hours, the placement fee will be charged.
If you volunteer, we usually offer a program price which includes the accommodation, an airport transfer as well as the mediation. If you have questions about the prices, please feel free to contact us.
- Why is a registration fee necessary?keyboard_arrow_down
Why is a registration fee necessary?
With the registration fee we want to ensure that you are interested in a serious manner since we put a lot of time and effort into the program organization as well as the booking.
- When do I have to pay the program fee?keyboard_arrow_down
When do I have to pay the program fee?
The program fee must be paid after you have received the program confirmation or contract via email. Thereafter, you will receive an invoice for the amount to be paid. This amount must be paid within 14 days and before your departure.
- Will I get back my registration fee if I no longer want to participate in a program?keyboard_arrow_down
Will I get back my registration fee if I no longer want to participate in a program?
As always, you have a statutory withdrawal period of 2 weeks after we have received your registration fee and you will receive your registration fee back if you do not want to book the program anymore (see §9 right of withdrawal). However, if we book your program with your consent and forward you to our partner, we will keep the registration fee as a processing fee. In some cases, we reserve the right to reimburse part of the registration fee at our sole discretion. For more information, please read our terms and conditions.