Internship in customer service in South Africa (individual search)

Duration
min. 8 weeks
Working hours
6-8 hours
Minimum age
from 18 years
Education
depends on the internship

Overview internship in customer service in South Africa

Complete a customer service internship in South Africa in preparation for your professional career. Our partner organization has the opportunity to search for an internship for you individually.

The term customer service includes all measures which are important for the communication with clients. In this association customer service is an instrument in the after-selling process.
Customer service always focuses on customer satisfaction and loyalty to the company.
The tasks of an account manager are very service-oriented as they work with and for customers. Also, the account manager has to adapt to find compromises for the customer demands and what the company can realize.  

You can find an internship in customer service in almost every internship placement opportunity. Students can do a customer service internship in a tourist company or as a customer manager in a hotel. During an internship as an account manager you mainly have to take care of complaints and process them, maintain the general contact to customers and provide troubleshooting.

Internship abroad service - what's in and what's not in

Services for your internship abroad include the active support in the preparation of your entire stay abroad. The team of our partner organization in each country supports you, wherever you require it:

What’s included:

  • Individual internship placement according your desired branch and time
  • Contractual procedures between the company and the applicant
  • Assisting visa application
  • Information about cheap flights, travel insurances and other important travel documents
  • Orientation on site through a staff member
  • Tips and information about freetime activities
  • Contact person during your stay abroad
  • 24-hour emergency number
  • Regular meetings with all volunteers or interns

Optional additional services:

  • Arrangement of accommodation 
  • Airport transportation with direct transfer to your accommodation
  • Organization of a rental car or scooter

What’s not included:

  • Visa 
  • Flights
  • Insurance
  • Local transport
  • Food and beverage

Your coordinator in Cape Town, South Africa