Privacy Policy


Prior to every use of all registration based services on our website, you must agree to this Privacy Policy.

We from StudentsGoAbroad understand the importance of privacy. Thus, the following description outlines the personal information we receive and collect from you when you use our booking and placement services. We want to make clear, what information we collect, how we collect it and for what we use or don’t use it.

By clicking the appropriate box when registering, you confirm that you have read the Privacy Policy and by that agree to them.


1. Contact details of the company

Responsible body for the collection, processing and use of your personal data within the meaning of the Federal Data Protection Act (BDSG) is:

  • Lumen Media Pte. Ltd.
  • Bank of China Building # 25-01
  • 4 Battery Road
  • 049908 Singapore
  • Tel. +49 30 20 238411
  • Email: info [at] lumen [dot] media


2. Contact details of the data protection officer

If you wish to object to the collection, processing or use of your data through Lumen Media Pte. Ltd. in accordance with the data protection regulations in whole or for individual measures, please send your objection by letter to the following contact details:

  • Lumen Media Pte. Ltd.
  • Bank of China Building # 25-01
  • 4 Battery Road
  • 049908 Singapore
  • Maximilian Uhlig
  • + 49 30 692 00 764
  • Email: info [at] lumen [dot] media


3. Purpose of the elicitation, processing and use

The use of our website is possible without an indication of personal data. Different regulations may apply to the use of individual services on our website, which will be explained separately below. Your personal data (such as name, address, e-mail, telephone number, travel interest, travel destination, etc.) are processed by us only in accordance with the provisions of the German data protection law. Data is personal if it can be clearly assigned to a specific natural person. The legal basis of data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

The following regulations inform you in this respect about the type, scope and purpose of the collection, use and processing of personal data by the provider. We point out that the internet-based data transmission has security gaps, a complete protection against access by third parties is thus impossible.


4. Collection, storage and use of personal data

When you visit our website, we collect, use and store your personal data. According to § 3 Abs. 1 BDSG personal data are personal details about personal or factual circumstances of a certain or identifiable natural person (person concerned).

The personal data are collected, processed and used by studentsgoabroad and the cooperation partners exclusively for the following purposes:

  • Contact for verification of the data
  • Creation of an offer for a trip abroad
  • Information about the respective interests stated in the form
  • Contact, for advice and implementation of the trip abroad
  • Creation of an agency contract with cooperation partners of studentsgoabroad


For other than one of the purposes listed above, studentsgoabroad and its cooperation partners will use the personal data only if, in accordance with section 28 (2) BDSG, it safeguards the legitimate interests of a third party or averts threats to state or public security or criminal prosecutes is required.


5. Information

You have the right to get free information about your stored data as well as the right to correction, deletion or blocking at any time. Please contact the contact address given in the imprint. We are pleased to help you with any further questions on our privacy policy and the processing of your personal data.


6. Data collection in strict compliance with laws

In the collection, use and storage of personal data, we observe the provisions of the Federal Data Protection Act, the Telemedia Act and possibly other applicable data protection provisions. All customer data will be stored and processed by us in compliance with the relevant provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).


7. No data collection and transmission without your explicit consent

We collect, process and use your personal data only if you have previously given us your explicit consent. You can revoke this consent at any time by sending a message to:

  • Lumen Media Pte. Ltd.
  • StudentsGoAbroad Headquarter
  • Bank of China Building # 25-01
  • 4 Battery Road
  • 049908 Singapore
  • Tel. + 49 30 692 00 764
  • Email: info [at] lumen [dot] media


We will not share your personal information, including your home address and e-mail address, with third parties without your explicit and at any time revocable consent. This does not apply to our service partners, who require the transmission of data in order to process our services (for example, the partner company commissioned with the mediation and the bank responsible for processing the payment). In these cases, however, the amount of data transmitted is limited to the minimum required.


8. Server data

The server log files are pseudo-anonymized data that is collected when you access our website. This information does not allow any conclusions to your person, but for technical reasons, it is indispensable for the delivery and presentation of our content. Furthermore, they serve our statistics and the constant optimization of our content. Typical log files are the date and time of access, the amount of data, the browser used for access and its version, the operating system used, the domain name of the provider you have requested, the page from which you came to our offer (referrer URL) and your IP address. Log files also allow an accurate examination in case of suspected illegal use of our website.

For technical reasons the following data, which your Internet browser transmits to us or to our web space provider, is recorded (so-called server log files):

  • Browser type and version
  • used operating system
  • Website from which you visit us (Referrer URL)
  • Website you visit
  • Date and time of your access

These anonymous data are stored separately from any personal information that you may provide and therefore do not allow any conclusions to your person. They are evaluated for statistical purposes in order to optimize our website and our offers.


9. Duration of data usage

The personal data will be deleted immediately in the case of the revocation of your consent or if the purpose of the data use has expired. StudentsGoAbroad will immediately inform its cooperation partners of a revocation of consent declared to the data protection expert. StudentsGoAbroad has obliged its cooperation partners to delete the personal data immediately after knowledge of the revocation.


10. Newsletter data

Regardless of the contract, we use your e-mail address solely for our own advertising purposes to send you newsletters, if you have given us your explicit consent to this. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by sending us a message. You can find the contact details for this purpose in our imprint. Your e-mail address will be deleted immediately afterwards.

For some e-mail newsletters, studentsgoabroad uses, according to the industry's practice, pixel tags and other methods to collect information about sent e-mails. Pixel tags are tiny graphics files or links contained in HTML-encoded e-mails. If such an e-mail is opened in an HTML-enabled e-mail program, the recipient's computer accesses the servers of the website operator or of the service provider appointed by the latter to find the pixel tag file. It allows us to record and store information such as e-mail addresses, the date and time the recipient opened the e-mail, the HTML capability of the recipient's e-mail program, and other log information. StudentsGoAbroad uses this information to optimize the delivery of future emails to specific recipients and provide them with tailored offers at the optimal time.


11. Ways to Contact

We offer you the opportunity to contact us by e-mail and/or via a contact form as well the chat widget tawk.to. In this case, the information provided by the user will be stored for the purpose of processing his contact. A passing on to third does not take place. In addition, there won't be any comparison of the data collected with data, which may be collected by other components of our website.

Certain visitors to tawk.to’s chat widget and users of tawk.to’s apps choose to interact with tawk.to in ways that require tawk.to to gather personally-identifying information. The amount and type of information that tawk.to gathers depends on the nature of the interaction. For example, we ask users of our app to provide an email address. In each case, tawk.to collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with tawk.to. tawk.to does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


12. Comment option

We offer you the opportunity to leave comments on the individual contributions on our website. In this case we store the IP address data of the author/subscriber. This information is stored for security reasons in the event that the author intervenes in the rights of third parties and/or distributes illegal content with his comment. Thus, there is a self-interest from our side in the storage of the data of the author, especially since we may be prosecuted for such right violations. A passing on to third does not take place. In addition, there won't be any comparison of the data collected with data, which may be collected by other components of our website.


13. Subscription to comments

On our site, we offer you the opportunity to subscribe to subsequent comments on a post in which you are about to comment. If you choose this option, you will receive a confirmation e-mail to verify that you are the owner of the e-mail address provided. The decision to subscribe to such subsequent comments may be canceled at any time. Details can be found in the confirmation email. A transfer of the obtained data to third parties does not take place. In addition, there won't be any comparison of the data collected with data, which may be collected by other components of our website.


14. Cookies

Our website uses so-called cookies in several places. "Cookies" are small text files that are stored on your computer and by your browser. They serve to make our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser and offer you services. Cookies do not contain personal data. You have the option to prevent the storage of cookies on your computer by appropriate settings in your browser. However, this could limit the scope of our offer.


15. Google Analytics with anonymization function

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the US and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that in this case you may not be able to use all the features of this website to the full extent.


16. Browser plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that in this case you may not be able to use all the features of this website to the full extent. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=en


17. Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: disable Google Analytics. For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en


18. Demographics in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Objection to Data Collection".


19. Use of social plugin

This website uses the following social media plug-in: "Facebook-I-Like", operated by: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States.

This social media plugin is a software developed and provided by the aforementioned social media service, which enables automated data exchange between the website and the social media service. For example, data from the aforementioned social media service can be dynamically transferred to the website. At the same time, data from the users of this website can also be transferred to the social media service, including the IP address. The use of such social plugins can be recognized by the specially marked buttons. When viewing or loading the website, personal data can be exchanged with the respective social media service. In these cases, users have the option of refusing such data exchange by changing their user account settings on the website of the aforementioned social media service.

The use of the Facebook plug-in on this website can be recognized by the Facebook icon (white F on blue tile or "thumb-up symbol") on a corresponding button. By clicking on this button you agree to the use of this plugin and thus the transfer of personal data to the aforementioned social media service. We have no influence on the type and extent of the transferred data and their further processing. According to our current state of knowledge, the aforementioned social media service will be informed about your IP address and the website using the plugin. If you are logged in to the aforementioned social media service platform at the same time, the information can be directly assigned to your user profile. If you would like to avoid such a collection of profile information, you should log out of the aforementioned social media service platform.

For more information from Facebook about how to use the appropriate plugin and social media service, visit: http://developers.facebook.com/plugins. Further information from Facebook about the so-called data usage guidelines can be found here: http://www.facebook.com/about/privacy.


20. Privacy Policy for the use of Instagram

Functions of the service Instagram are integrated on our websites. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We point out that we as the provider of the pages do not receive any information about the content of the transmitted data and their use through Instagram. For more information, see the Instagram Privacy Policy: http://instagram.com/about/legal/privacy/


21. Privacy Policy for the use of Twitter

Functions of the Twitter service are integrated on our website. These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the Twitter Privacy Policy at https://twitter.com/privacy?lang=en. You can change your privacy settings on Twitter in the account settings: https://twitter.com/settings/account.


22. Privacy Policy for the use of Google +1

Our websites use features of Google +1. Provider is the Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, United States. Collection and sharing of information: The Google +1 button allows you to post information worldwide. The Google + 1 button will help you and others to get personalized content from Google and our partners. Google stores both the information that you have + 1'd for a content and information about the page that you viewed when you clicked +1. Your + 1's may appear alongside your profile name and photo in Google services, such as search results or in your Google profile, or elsewhere on websites and ads on the web. Google records information about your + 1 activity to improve Google's services to you and others. To use the Google + 1 button, you need a globally visible, public Google profile which at least hat to contain the name chosen for this profile. This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you. Use of the information collected: In addition to the uses outlined above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarized statistics about users' + 1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.


23. Privacy Policy for the use of Pinterest

On our website we use social plugins from the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you visit a page containing such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the US. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies. For more information on the purpose, scope, and further processing and use of the data by Pinterest, as well as your rights and privacy practices, please refer to the Pinterest Privacy Policy: https://about.pinterest.com/en/privacy-policy


24. Privacy Policy for the use of YouTube

Our website uses plugins from the Google-powered website YouTube. Website operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, United States. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information about how to handle user data, please read the YouTube Privacy Policy: https://www.google.com/intl/en/policies/privacy


25. Privacy Policy for the use of Vimeo plugins

This website uses plugins from Vimeo.com, which is operated by Vimeo LCC, 555 West 18th Street, New York, New York 10011, United States. If you view web pages of our internet presence provided with such a plugin, a connection to the Vimeo servers will be established and the plugin will be displayed on the website. The information, which of our websites you have visited will be transmitted to the Vimeo server. If you are logged in as a member of Vimeo, Vimeo assigns this information to your respective personal user account. With using plugins such as clicking the start button of a video or sending a comment, this information will be sent to your Vimeo user account, which you can only prevent by logging out before using the plugin. Information on the collection and use of data by the above mentioned platforms or plugins can be found in the privacy policy: https://vimeo.com/privacy.


26. Use of webfonts

On these websites external fonts, Google fonts are used. Google Fonts is a service of Google Inc. ("Google"). The integration of these web fonts is done by a server call, usually a Google server in the US. The information which of our websites you have visited will be transmitted to the server. Also, the IP address of the browser of the terminal of the visitor of this website is stored by Google. For more information, see the Google Privacy Policy: www.google.com/fonts#AboutPlace:about www.google.com/policies/privacy/


27. Privacy Policy Google Maps

This website uses the Google Maps product of Google Inc. By using this site, you consent to the collection, processing and use of the automated data collected by Google Inc, its agents and third parties. You can find the terms of use of Google Maps under "Terms of Use of Google Maps".


28. Privacy Policy for the use of Google AdSense

This website uses Google AdSense. It is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United Steates, for the inclusion of advertisements. Google AdSense uses cookies. These are files stored on your computer with which Google can analyze the data of your use of our website. In addition, Google AdSense uses additional web beacons, invisible graphics that allow Google to analyze clicks on this site, traffic on it and similar information.

The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to and stored by Google on a server located in the US. Google may share this information with third parties, if required by law or if Google commissions data processing to third parties. However, Google will merge your IP address with the other stored data.

With the appropriate settings on your Internet browser you can prevent the mentioned cookies from being stored on your PC. However, there is the possibility that the contents of this website can no longer be used to the same extent. By using this site, you consent to the processing of personal data by Google in the manner and for the purposes set out above.


Source: eRecht24, Law Office Weiss & Partner, Google Analytics Privacy Policy

Effective since: 20.04.2018